If you’re running into issues getting your Microsoft Office 365 for enterprises Lync account to connect on the Mac try the following:
- install the Microsoft Lync for Mac 2011 Update from our downloads section
- In the Microsoft Lync for Mac sign-in window, type your Office 365 email address, user ID, and password. Use the same user ID and password that you use to log on to Office 365, for example, [email protected].
- Click Advanced.
- Under Authentication, clear the Use Kerberos check box.
- Under Connection Settings, click Manual configuration.
- In both the Internal Server Name box and the External Server Name box, type or paste sipdir.online.lync.com:443.
- Click OK.
- In the Microsoft Lync for Mac sign-in window, click Sign In.
Having trouble signing into Skype for Business? (Formerly Lync 2013)
Note: Skype for Business is the replacement for Lync 2013. This article is for both versions of the software, but to find instructions for updating Lync you can click here.
Skype for Business, previously called Lync, caches files locally on a PC or Mac to pull information quickly and efficiently.
However, sometimes this information can get corrupted, and there are times where it is necessary or helpful to delete those files and force Skype for Business to get a new set from the server.
However, sometimes this information can get corrupted, and there are times where it is necessary or helpful to delete those files and force Skype for Business to get a new set from the server.
Common reasons you will want to clear your cache include:
- If you can't log in to Skype for Business
- If your Outlook and Skype for Business integration is not functioning properly
- If you have issues with Presence
- If your contacts are missing in Skype for Business
How to fix Skype for Business or Lync for Windows
- Log out of Skype for Business or Lync (the images below are from Lync 2013, but the same steps apply).
- Click Delete my sign-in info:
- Exit the Skype for Business client
- Click Start. Go to Computer. In the address bar, copy and paste one of the following locations (depending on the version of Office installed)
- Office 2013 - %AppData%.LocalMicrosoftOffice15.0Lync
- Office 2016 - %AppData%.LocalMicrosoftOffice16.0LyncNote: Both Lync and Skype for Business folders are named 'Lync' in the file explorer.
- Delete your sip profile folder.
Note: The sip profile folder will have your sip information as the name, so it should look like 'sip_[username]@liberty.edu' - Go into the Tracing folder
- Delete the all files, but not the folders
- Close the window
- Click on Start, then type CMD and press Enter.
- Type ipconfig /flushdns and press Enter
- Close or exit out of the Command Prompt
- Re-open Skype for Business, and everything should be working properly again.
How to fix Lync for Mac
To fix Lync 2011 issues for Mac, you will need to completely uninstall and reinstall the software.
If you do not have administrative rights to do so, you can contact the Liberty IT HelpDesk at 1-866-447-2869 or 434-592-7800 for assistance.
If you do not have administrative rights to do so, you can contact the Liberty IT HelpDesk at 1-866-447-2869 or 434-592-7800 for assistance.
Click the following link for more information (opens in new tab): Troubleshoot sign-in issues for Lync for Mac 2011 in Skype for Business Online
Aug 22, 2017 SfB 2016 on Mac, blank authentication popup. Test account from Microsoft support and it worked properly I also tried using this problematic account on Microsoft Lync 2011 on Mac and it worked. So the issue is with my ADFS accounts and Skype for Business on the Mac. Lync For Mac Saturday, 9 January 2016. Microsoft Company also added the call monitor display which is actually utilized within Lync Mac so that users can keep an active call observable inside a small screen when consumers are actually centering on yet another application. How to fix Lync for Mac. To fix Lync 2011 issues for Mac, you will need to completely uninstall and reinstall the software. If you do not have administrative rights to do so, you can contact the Liberty IT HelpDesk at 1-866-447-2869 or 434-592-7800 for assistance.
- Install Lync for Mac 2011 - Skype for Business for Mac will be available in 2016. Until then, Lync for Mac 2011 is included with Office 365 and available for you to download and install. It works with Office 2011, Office 2016, Office 365, and Skype for Business Online. No other version of Lync or Skype for Business is available for Macs.
- Apr 05, 2019 Lync 2011 for MAC. Skype for Business 2016 for MAC. Skype for Business/Lync for Windows. Log out of Skype for Business/Lync. Delete any sign-in info (only in Skype For Business 2013/2016) Exit Skype for Business/Lync.
- Microsoft Office 2016 Preview: Lync becomes Skype for Business. Lync also gets a more Skype-like look and feel. But it still the old, familiar Lync under the covers though. What is new is the.
Microsoft Lync For Mac 2016 Download
Logging out of ADFS
Notability for mac free download. If the above steps did not resolve the issue, please logout of Office 365 by clicking the following link (opens in new tab): https://www.liberty.edu/o365logout. Refresh the page until it looks like the image below.
Lync For Mac Office 2016
Try logging back into Lync or Skype for Business, and it should work properly from there.